This article explains how to test your audio before a Zoom meeting on IOS and Android devices in order to rule out any audio issues.
- Prerequisites for testing device's microphone and speakers
- Testing speaker and microphone on an Android device
- Testing speaker and microphone on an iOS device
Prerequisites for testing device's microphone and speakers
1. Device must have a microphone, such as a built-in microphones, a USB microphone, or an inline microphone on headphones.
2. Device must have a speaker or headphones.
Testing speaker and microphone on an Android device.
1. If this is your first Zoom meeting, you'll be asked to allow access to your microphone.
2. When you join the meeting, you'll be prompted to join by audio using one of the following audio options:
- Call via Device audio: Connects audio through the internet.
- Dial in: Provides options to dial into the Zoom meeting via phone.
- Call My Phone: This option calls your phone to join the meeting.
3. If you choose Cancel, you can open the prompt again by tapping Audio.
4. Once connected, you'll see the microphone icon to mute and unmute in the bottom left-hand corner.
5. If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.
Testing speaker and microphone on an iOS device
1. If this is your first Zoom meeting, you'll be asked to allow access to your microphone.
2. When you join a meeting, you'll be prompted to join the audio.
You will have the following audio options:
- Call using Internet Audio: Connects audio through the internet.
- Dial in: Provides options to dial into the Zoom Meeting via phone.
- Call My Phone: This option calls your phone to join the meeting. Requires an audio plan for the meeting host.
4. If you choose Cancel, you can open the prompt again by tapping Join Audio.
4. Once connected, you'll see the microphone icon to mute and unmute in the bottom left-hand corner.
6. If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.
For more information on these steps, please visit the official Zoom support article.
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