Introduction
If you are waiting for a food delivery and want an update, this article explains the best way to get the latest information.
How to check your delivery status
To get an update on your food delivery, you can:
- Call the Member Support line at (415) 800-2311
- Email the Food Operations team at foodscripts@foodsmartsupport.zendesk.com
When to contact support
Contact support if:
- Your delivery is late.
- You have not received a tracking update.
-
You need help reaching the delivery vendor.
Additional information
If you are a Foodsmart member and need help with a food delivery issue, your insurance provider may be able to share the vendor's contact details or next steps.
For more help, call the Member Support line at (415) 800-2311